Privacy Policy
EDGE COMPOSITES, LLC. is concerned about the protection of your personal
information. We have created this Privacy Policy to describe to you how
we treat personal information gathered on our Website. We strongly urge
you to take some time to review this Policy and to contact a customer service
representative via email if you have any questions.
Information Gathered
We gather two types of data about our users: (a) personal
information, which individual users provide when registering as a subscriber to
one of our premium subscription services; and (b) tracking information, which
is automatically collected about all visitors to our sites.
Registration
If you would like access to one or more of our premium subscription-based
services, we require you first to register as a member of EDGE COMPOSITES,
LLC., as outlined above. Then, on the subscription registration page for the
premium service you are interested in, you will need to supply us with the
information specified to activate your paid subscription.
Tracking Information
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Cookies
A cookie is a small data file containing information, such as a user's login
name, that is written to the user's hard drive by a web server and used to
track the pages visited. We only use cookies to track the information input by
users when subscribing for the premium services. The individual information
gathered in this manner is used for internal purposes only.
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Log Files
Like most standard Web site servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service provider
(ISP), referring/exit pages, platform type, date/time stamp, and number of
clicks to analyze trends, administer the site, track user's movement in the
aggregate, and gather broad demographic information for aggregate use. IP
addresses, etc. are not linked to our customers' contact or Sensitive
Information.
Information Use
Profile
We store information that we collect through registration, cookies and
log files to create a profile of our users. A profile is stored information
that we keep on individual users that details their viewing preferences.
Consequently, collected information is tied to the users personally
identifiable information to provide offers and improve the content of the site
for the user. This profile is used to tailor a user's visit to our Web site,
and to direct pertinent marketing promotions to them.
Information Use
We DO NOT distribute e-mail addresses or phone numbers outside of EDGE
COMPOSITES, LLC., its parent, subsidiaries and affiliates. We DO NOT disclose
credit card information to any entity other than credit card processing
companies that assist us in billing customers for goods and services.
We may use the information our customers provide during registration to offer
them personalized collection, filtering, and delivery of information (such as
strategies and articles) that is of the greatest interest and value to them.
Communications from the Site
Special Offers and Updates
We send all new members an initial e-mail to verify the password and username
they have selected. Members will occasionally receive information on products,
services and special deals being offered on the website. However, you may opt
to not receive these types of e-mails by following the instructions included at
the end of any such e-mail.
Newsletters
If a user wishes to subscribe to our newsletters, we ask for contact
information such as name and e-mail address. However, you may opt to not
receive these types of e-mails by following the instructions included at the
end of any such e-mail.
Service Announcements
On rare occasions (service interruption, etc.) it is necessary to send out a
strictly service related announcement via e-mail to our users. Generally, users
may not opt-out of these communications as they will be infrequent and of a
service – and not promotional – nature.
Customer Service
Our customer service department is available to communicate with users on a
regular basis to provide requested services and to address issues relating to
their account. We will reply via e-mail or phone, in accordance with your
wishes.
Sharing
Legal Requirement
Though we make every effort to preserve your privacy, we may need to disclose
your information if required by law and when we have a good-faith belief that
such action is necessary to comply with a current judicial proceeding, a court
order or legal process served on our Website.
Sharing With Third Parties
We do NOT share our customers' names, mailing addresses, phone numbers
or e-mail addresses with third parties, except for when required by law.
Third Party Intermediaries
We use an outside credit card processing company to bill users for
goods and services. This company does not retain, share, store or use
personally identifiable information for any secondary purposes.
Security
We take every precaution to protect our customers' information. When customers
submit sensitive information via our website, their information is protected
both online and off-line.
All sensitive information provided by users when subscribing for premium
services is encrypted and is protected with the best encryption software in the
industry - SSL.
We use an outside credit card processing company and they verify that a
customer's address matches the billing address on the credit card before
completing a charge on a credit card. This procedure protects our customers and
us from credit card fraud and other illegal activities.
We also do everything in our power to protect user-information off-line. We
restrict all of our customers' information to our offices, and only employees
who need the information to perform a specific job (for example, our billing
clerk or a customer service representative) are granted access to our
customers’ personal information. Our employees must use passwords to access the
information and are kept current on our security and privacy practices.
Finally, the servers that store personally identifiable information are kept in
a secure environment.
If you have any questions about the security at our website, please contact us
via e-mail.
Modifying Personal Information
If a customer's personal information changes, or if a customer cancels
our service, we provide a way to modify the customer's personal information.
This can usually be done at the member information page, by e-mailing our
Customer Support or by contacting us by telephone or postal mail at the contact
information listed below.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this
privacy statement, the homepage, and other places we deem appropriate so our
customers are always aware of what information we collect, how we use it, and
under what circumstances, if any, we disclose it.
Contact Information
If you have any questions or suggestions regarding our privacy policy,
please contact us at:
Telephone: (801) 476-3363
E-mail:
info@edgecomposites.com
Postal Address: 1080 South Depot Drive, Suite 4 Ogden, UT
84404
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